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Then switch the hose to the port just below that one and do the same thing from that end. To do this, run your hose into the top port on your egg for one to two minutes as seen in the picture. First, flush water through the egg in both directions to help loosen and remove any other debris that may be hanging around inside. If you can see dirt and debris around that you need to clean it. Look inside the top hose connector and you should see the flow sensor paddle hanging down.
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This requires you to remove both filter housings to put these stoppers on. Start by putting your black stoppers on all of your debris screens inside the tub and disconnect the egg.
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This paddle is supposed to lift up and trigger a sensor to tell the system that water is moving when the pump is turned on. Sometimes, depending on conditions, the water flow sensor paddle can get a buildup of dirt and debris on it that will prevent it from moving to the correct position when water is flowing. In some cases you may need a brush to get it clean. The easiest way to clen this is to back flush this with your garden hose. If you see a bunch of junk in there, it is probably restricting the water flow enough to cause the error. On some models it is the piece that your ChemConnect attaches to. If the filters are too dirty, they may require replacing.Īnother thing that can restrict water flow is a dirt and junk buildup in the debris filter that is on the output side of the pump directly above one of the filter housings. Simply hosing off the dirt and junk from the filters can restore the water flow to a normal level. If it runs and doesn't give you the E02 error, this is your problem. One EASY way to tell if this is your issue is to remove the filter housings and start your pump. If the water slows enough, the water flow sensor paddle will not move enough to trigger the sensor to tell the system that water is in fact moving. A buildup of dirt and other things on the filters can slow the flow of water through the system. WIth that out of the way, lets get into the other causes of this error.īelieve it or not, your filters being dirty can actually cause this error. It is best though to have the water above the outlet pipe.
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As long as the water is above the two filter inlet pipes and at least half way to the outlet pipe, you should be able to get water to flow. If there is no water there, it cannot flow. This only makes sense since the E02 error indicates a problem with water flow. If you try to start your water pump with no water in the tub or with the water level below the filter inlets, you will get this error. Let's start with the simple and most obvious things to get them out of the way. After each one of these procedures, plug in the egg and give it a test run. The E02 error simply means that the egg is not sensing proper water flow through the water's path. So what does the E02 error actually mean. Part of being prepared is knowing what you are dealing with. This is for your safety and to prevent further damage to your egg. Whenever working on your egg, be sure to unplug the power cord from the mains line when doing any service. This will save you from purchasing parts you don't need and getting your tub back in order the cheapest way possible. The order in which we will cover the listed solutions is to cover the basics that don't require part replacements first to rule them out first. Some of the solutions listed however will require replacing parts. In the steps outlined here, there are many causes that can be fixed without the need to replace parts. These prevent water from flowing out when the hoses are disconnected. You should also have your black caps for your water ports handy as it may be necessary to disconnect the egg when the tub is filled. A volt meter that can check continuity may also be needed. A set of small pliers, both standard and needle nose may help for some things. For some things it may be easiest to have a cordless drill with a screwdiver attachment. Keep reading and we'll have your tub back up and running in no time.įor the procedures you will be doing in this article you will need some basic tools to perform the tasks. We'll then show you what you need to do to fix it. In this guide we'll go over the many things that cause this error to appear. If you have reached this page, you have undoubtedly been looking for a solution for the E02 error that is showing up on your pump/heater unit, AKA the egg, that is preventing you from relaxing in your hot tub right now.